Refund policy
Your 60-Day Money-Back Guarantee
We stand behind Squish Street. If you're not completely happy, you have a full 60 days from the day it's delivered to get your money back — no hoops, no restocking fees.
How to start a return
Email us at customer.helpdesk.team1@gmail.com with your order number and a quick note. We'll send you the return details.
Refunds
Once your return is on its way back to us, we'll issue a full refund to your original payment method. Refunds typically appear within 5–10 business days of us receiving it.
Squeezed a few already?
That's fine. They're meant to be squeezed, and trying them out is not a reason to lose your refund. Just send back what you haven't handed out.
Damaged or wrong item?
If anything arrives damaged or incorrect, email us a photo within 60 days and we'll make it right — replacement or full refund, your choice.